My account is blocked

If you put the wrong PIN in too many times when making a transfer or changing your account settings, we’ll block it to keep your account safe.

__To unblock it, head to your "Account" tab, then tap on ‘numbers’. __

You’ll need your card with you, to put in the 3-digit CVC code on the back. Follow the instructions, and we’ll unblock your PIN – it usually takes less than 10 minutes