Unblocking your account
If you put the wrong PIN in too many times when making a transfer or changing your account settings, we’ll block it to keep your account safe.
Follow these steps to unblock your account:
- Tap the Home icon in the menu bar
- Tap the PIN & card number button under your Monzo card (if you can't find this button, swipe down on your list of payments)
- Tap Get a PIN reminder
You'll need to show some ID and take a photo of your face 📸
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