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Cashback refunds, disputes and charges

We can take back cashback we’ve paid you in error and for transactions where you:

  • got a refund or disputed it later

  • acted fraudulently

  • misused or gamed the offer

If we need to do this, we’ll take back the amount from either your Cashback Pot or personal current account or arranged overdraft. If there isn't enough money, we’ll take the amount from your personal current account – even if that takes you into an unarranged overdraft. We’ll notify you if this happens.

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