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Apple Pay card activation issues

Mastercard are currently experiencing a few issues with activating some cards for Apple Pay that are beyond our control. Their engineers are looking into this, but unfortunately we don’t have a timescale for the fix just yet.

In the meantime, please try the following steps which have resolved the issues for some people:

  1. Remove your card from your Apple Wallet completely

  2. Force Close the Monzo app

  3. Open the Monzo app and tap ‘Manage’ to the right of your transaction feed

  4. Tap on Add to Apple Wallet and follow the steps to add your card to Apple Pay

Thank you for your patience here!

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Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.