Managing your child's card & account
As the primary parent or guardian, you manage your child's card and account from your Monzo app.
Only you can:
move money
manage card controls
change spending limits, where available
order a replacement card
manage who can help with the account, if family controls are available
You and a co-parent you add can:
add money
see money movements
receive notifications
freeze or defrost the card
Freezing or defrosting the card
If your child's card is lost, you, a co-parent you added or your child can freeze it in the app so it can't be used. If you find it again, you can defrost it.
To freeze or defrost the card:
Open your child's account.
Go to the Card tab.
Tap Freeze card or Defrost card.
Ordering a replacement card
Only you can order a replacement card for your child.
To order one:
Open your child's account.
Tap the three dots on your child's card.
Choose the replacement card option.
Follow the steps in the app.
Your first two replacement cards each year are free. After that, replacement cards cost €5. We won't charge for a replacement if the card expired, arrived faulty, was stolen, was swallowed by an ATM, or was cancelled by Monzo for suspected fraud.
