Problems connecting another bank account

If you’re having trouble connecting another bank account to Monzo, the issue may be with the other bank’s app.

You can try connecting through their website instead:

  1. Uninstall the other bank’s app from your phone.

  2. Try connecting the account again in the Monzo app.

  3. When prompted, log in through the other bank’s website instead of their app.

  4. Once the account is connected, you can reinstall the other bank’s app.

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