Troubleshooting account connection issues
If you're having trouble connecting your account, it may be due to an issue with your other bank's app. You can try this workaround:
Uninstall the other bank's app from your phone.
Try to connect your account again in the Monzo app.
You'll be directed to log in through your bank's website instead of their app, which should allow the connection to work.
Once your account is connected, you can reinstall your other bank's app.
