Monzo Business: Closing your account
You can close your Monzo Business account in the app, as long as your account is ready to close.
Before you close your account
To close your account, make sure:
your total balance is €0
there are no pending card payments
there are no open Pots
the account isn’t restricted or under review
you’re an Admin on the account
If you’re on a paid plan, any unused plan fees may be refunded when you downgrade or close the account.
How to close your account
Go to your business account in the Monzo app.
Open Settings.
Scroll down and tap Close account.
Follow the steps on screen.
If you can’t see the option to close your account, something usually needs to be completed first. In some cases, we may need to help you close the account.
What happens after closure
Once your account is closed:
it can’t be reopened
you’ll get a confirmation email with a final statement
if you want to open another business account, you’ll need to apply again
We can’t guarantee a new application will be approved, but we’ll check whether you’re eligible at the time.
Need help?
You can call us on +34900759821. If you’re calling from outside Spain, call +34911679247.