Missing "give & get" referral reward
If you've referred an account and were offered referral reward in the app, and it hasn’t come through yet, don’t worry — it usually just means something is still in progress.
Here are a few things to check:
Referral link and signup
Your friend used your referral link
They entered their phone number when starting
They signed up using the same phone number
Timing
The 30-day window starts when your friend enters their phone number
They need to finish signup and make a payment within those 30 days
Qualifying payment
A physical or digital card payment has been made.
For Business banking this must be a minimum of €25
Eligibility
Your friend needs to be completely new to Monzo
They can’t have had an account or applied before
Still not seeing the reward?
If everything above looks right, just get in touch with your phone number, referral link and the name of the person who referred you and we’ll check it for you.
Please Note: We may, at our discretion, offer different, higher or lower amounts for completed referrals. The actual amount you receive will be confirmed in the app and we'll refer to this as 'the bonus'.