Why is Monzo asking me to take a video during signup?

Sending your banking app a selfie might sound a bit weird. But it helps us get you up and running as quickly as possible – while still making sure we're following all the regulations we have to as a financial service.

A basic legal requirement for financial services is that we have to know exactly who has accounts with us. These checks – known as KYC (Know Your Customer) in the banking world – cover all the things you're probably used to from other banks, like ID verification and proof of address.

Since we don’t have physical branches, we’ll ask in app to see some form of ID. Then, to confirm you're really you, we'll ask you to take a selfie video. This way, we know that the ID you've provided belongs to you. And it means we can confirm that you consent to opening the account.