Reporting a lost, damaged or stolen card
If your card's lost, damaged or stolen, it's easy to order a new one 💁♂️
Replace a lost or damaged card 💳
Tap the Card button on your account card on the homescreen
Tap the Freeze button
Tap the Replace button just below
Select the most appropriate replacement reason for your circumstances
Reporting a stolen card 💳
If your card's been stolen, or you've seen transactions that look fraudulent, please make sure your card stays frozen until your replacement arrives.
Tap the Card button on your account card on the homescreen
Tap the Freeze button
Tap the Replace button just below
Tap I've been a victim of fraud or theft