How do I cancel Monzo Pro?

You can cancel Monzo Pro anytime.

How to Cancel:

  1. In the Monzo app, go to the Pro tab.

  2. Tap Manage subscription.

  3. Follow the prompts to cancel.

After You Cancel:

Your Pro benefits continue until your current billing period ends. You won't be charged again, and your account will then automatically switch to our free Monzo Base plan.

Changes When You Switch to Monzo Base:

  • Cashback: You’ll lose access to instant 2% cashback for Groceries and Eating Out on new spending. You’ll keep any cashback you earned while your subscription was live.

  • Early Paycheck: You’ll lose early access to your paychecks, and they’ll instead arrive on their standard schedule.

  • Savings Jars APY: Drops from the Monzo Pro rate (e.g., 3.75% APY) to the Monzo Base rate (e.g., 2.00% APY). (As of May 14, 2025, these are example rates. APY rates are variable; please check your app for current rates.)

  • Savings Jars Creation: You keep existing Jars. New Jar creation will be limited by the Monzo Base plan.

  • Connected External Accounts: All connections made under Pro will unlink. You can then relink one account per the Monzo Base plan.

If you have questions, you can chat with Monzo Support 24/7 in your app.

You can cancel Monzo Pro at anytime.

In your app, tap the Pro tab at the bottom of your screen, then tap Manage subscription. There, you can cancel your subscription with just a few taps.

When you cancel, your current subscription will remain active until the end of the current billing period. You won’t be charged for any future months, and you’ll automatically return to our Monzo Base plan once your current billing period ends.

Once you switch to Monzo Base - the following features will change:

  • You won’t earn any more cashback on your Groceries or Eating out purchases, but you will keep any cashback you earned while subscribed

  • Paychecks won’t be deposited up to 2 days early, they will arrive according to their normal schedule

  • Savings Jars will go from 3.75% APY to 2.00% APY

  • You won’t be able to create additional Savings Jars, but any jars you created while subscribed will stay open

  • All external connected accounts will become unlinked, and you will only be able to relink one account at a time.

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