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Contacting Monzo Support

Monzo Support is here to help 24/7

💬 Chat with us

You can chat with us 24/7 in the Monzo app and connect with a real human every time.

☎️ Call us

You can call us at 414-200-4074. Our Support Specialists are available Mondays-Fridays from 9:00 AM to 10:00 PM ET.

📧 Email us

You can email us at usa-help@monzo.com.

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Existing customers can get help via the app

This website is operated by Monzo Inc. Monzo reserves the right to restrict or revoke any and all offers at any time. The Monzo mobile banking app facilitates access to banking services through Sutton Bank, Member FDIC. The Monzo Mastercard Debit Card is issued by Sutton Bank, pursuant to a license from Mastercard International Incorporated. Monzo accounts are FDIC insured up to $250,000 per ownership category, should the bank holding your funds fail. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

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