💭 Forgotten or blocked your PIN?

Your parent or guardian can check and unblock your PIN in their Monzo app.

They’ll need to:

  1. Go to your card in their app.

  2. Tap Card.

  3. Tap Reveal PIN.

If your PIN is blocked, your parent or guardian can complete a PIN recovery in their app:

  1. Go to your card in their app.

  2. Tap Card.

  3. Tap PIN recovery.

  4. Follow the steps in the app.

Once it’s done, you can use your card and PIN again.

Once you’ve memorised your PIN, you’re all set.

Don’t write your PIN down or share it with anyone.

Still need help?

Speak to your parent or guardian. If they can’t help, they can contact us about the problem.

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