Our friendly customer support team is available to chat in the Monzo app. Monday to Friday: 24 hours a day Saturday and Sunday: limited support

We aim to reply as soon as we can, though response times may be longer on weekends and holidays.

Chatting to us in the Monzo app is the fastest way to get in touch.

You can also drop us an email at usa-help@monzo.com or give us a call at 415-200-4074 (Please note that we may need to call you back).

Please check out our help center for answers to common questions.