Cookies on Monzo Pay

Cookies help us keep your account safe and give you a better experience

Think of cookies as stickers - every time you visit a site, a sticker is put on you to tally the number of times you’ve visited, how long you’ve spent there, and what you’ve done.

That lets the site show things relevant to you, based on information you’ve entered and stuff you’ve looked at. The length of time stored depends on the cookie, but this is generally between a few minutes and up to two years.

We use these kinds of cookies on Monzo Pay:

  • Cookies to help keep your account safe (these can't be turned off)
  • Cookies to give you a better experience (these can be turned off)

So you know, cookies never store any of your banking details.

Cookie settings

Essential cookies

We use a few cookies that the website needs to work properly. For example, we need to remember whether or not you've accepted cookies, so that we don't show you the banner again.

They don't contain any identifying information about you, and you can't turn them off.

Cookies that give you a better experience

We use analytics cookies to see where you spend your time, and work out which bits of the site are the most (and least) effective. This helps us know what’s working, what might be broken and what we should improve.

You can turn these off if you like.

Choose to switch analytics cookies on or off

Other ways to turn off cookies

You can also turn all cookies off in your browser or phone settings.

If you want to do this, try looking in your internet browser's help menu, or searching for ‘how to block cookies’. Your browser also lets you delete any cookies stored on your device, whenever you wish.

Questions?

We take privacy very seriously and are always open to your feedback. If you have any more questions about our cookie notice or how we use cookies please email help@monzo.com.