monzo investival

, London

We’re bringing together people from all across Monzo to put on an event just for our crowdfunding investors.

Investival offers exclusive insights into our progress as a business, and how we’re building a bank to make money work for everyone.


= Monzo as a business

= Monzo as a product

11:00 - 11:10
Simon Balmain

Intro and Welcome

11:10 - 11:25
Susan Adams

Governance 101

A must see for anyone interested in understanding how our organisational structure equips us for long term success. Susan Adams, Director of Governance explains how this structure has evolved as we’ve grown, and highlights key roles of the executive board in shaping our culture, brand and values.

11:25 - 11:40
Emma Wadley

Navigating the Regulatory Environment

Monzo operates in a heavily regulated environment. It makes what we’ve achieved over the past couple of years very different from your average tech company. As we develop functionality like the marketplace that the banking world has not seen before, our relationships with our regulators become ever more important. Emma Wadley, Regulatory Affairs Manager, explains what our regulators do and why our relationship with them is key to Monzo’s success.

11:40 - 12:00
Gary Hoffman, Tristan Thomas

Q&A with Gary Hoffman

Gary Hoffman, chairman of the board joins us for a special Q&A session hosted by Head of Marketing Tristan Thomas. Submit your questions

12:00 - 12:20
12:20 - 12:45
Annabel St John Lyle, Katie Hindson, Neal Lathia

Empowering Better Decisions Faster

Data: our decisions are driven by it and our products are dependent on it. With over 2 million customers, and an average of more than 2.3 million transactions per day, we have access to a lot of valuable information - but how do we actually use data at Monzo? Annabel St John Lyle, Katie Hindson and Neal Lathia bring you a deep dive into our data lake and talk data principles, data-driven decision making, and the future of data at Monzo.

12:45 - 13:05
Jack Cully

The Business of Listening

Since its exploratory stages, the business banking team have dedicated huge chunks of time to really understand what business owners in the UK need from a bank account. Now, only a few months old, it has grown to become a shining example of a successful community focused approach to building and launching a new product. Find out what’s next for business banking and how we plan to build on a solid foundation of feedback and customer insights.

13:05 - 13:25
James Walker

Crossing the Pond

Shortbread, Pimms and Simon Cowell. Monzo hopes to be next in line to join the long list of successful UK exports to the US. Learn more about how Monzo hopes to make money work for 320 million more people, what it takes to launch a banking product in a new market, and our plans for the future.

13:25 - 14:30
14:30 - 14:50
Richard Cook

Is Community Good for Business?

As we say in our ads: you make Monzo, Monzo! But why we do care about community so much in the first place? Online Community Manager, Richard Cook, talks through why staying close to users is a big deal for Monzo, and explores whether there's a business case for dedicating time to community.

14:50 - 15:10
Tristan Thomas

The Secret Sauce of Success is Failure

The Wright Brothers took years and many attempts before they successfully flew the world's first aeroplane. And Monzo is no different. Here, Monzo's Head of Marketing takes you behind the scenes of the first four years at Monzo to looks at the many failures and false starts that helped Monzo get to where they are today.

15:10 - 15:20
15:20 - 15:50
Natasha Vernier

Prevent, Deter, Detect

What does it take to stay one step ahead of the bad guys? Take a look under the hood of Monzo’s financial crime team and find out more about the work they’re doing to keep you and Monzo safe. Head of Financial Crime Natasha Vernier talks through some of the most audacious crimes we have spotted and stopped, and offers some insights into the changes and improvements we’re making to protect your money.

15:50 - 16:00
16:00 - 16:30
Richa Bhargava, Julie Oey

Talking Money

How does Monzo make money work for Monzo? In the week we publish our annual report, our finance team take you on the financial journey we’ve gone through this past year and a peek into where we see things going. After all, that’s why you invested right?

16:30 - 17:00
Tom Blomfield