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22 Aug 2017
The Help Search Algorithm
The magic behind our machine learning powered help screen
9 Aug 2017
Turn That Frown Upside Down
How we transform a single complaint into positive outcomes for many
4 Aug 2017
An Apology from Monzo
I’m writing to apologise for the recent card outages you’ve experienced over the last week
1 Aug 2017
New Android Update: Bottom Navigation Bar!
Instantly access Spending, Card and Contacts in one tap.
27 Jul 2017
Introducing Monzo Insider!
Digging for answers behind the scenes at Monzo HQ
17 Jul 2017
The Monzo Current Account Preview!
We’ve been using the Monzo current account internally and today we’re ready to invite some of our customers to join us and help put it through its paces
4 Jul 2017
Releasing Monzo's 2017 Annual Report!
Today we’re publishing our full financial statements in a new section on our website
3 Jul 2017
The Monzo Mixtape Vol.1
Chosen by the Monzo team for your listening pleasure!
30 Jun 2017
Tried and Tested!
Breaking things to make them better. In this article, Priscila Minks Zanuzzo outlines how we manually test the apps before releasing them.
23 Jun 2017
New Beginnings at Monzo
A week in the life of a new team member.
9 Jun 2017
From desktop design to your doorstep: A Monzo card’s journey
A stage by stage walkthrough of how Monzo cards are produced.
7 Jun 2017
Announcing Our Public Hiring Referral Bonus!
Get £500 if you refer someone who joins the Monzo team
31 May 2017
We've signed the Women in Finance Charter
We're pledging to improve the gender balance in senior management at Monzo.
26 May 2017
To a Billion and Beyond: Building Products to Help Us Scale
Introducing the work of our Internal Product team
19 May 2017
The Future of Customer Operations ("COps")
Many people see us as a technology company, with a banking licence. In reality we are a customer service company, empowered by technology, with a banking licence.
18 May 2017
Night COps: Working Remotely Yet Closely
What goes on behind the scenes when you contact customer support at 3am?
16 May 2017
200,000 Customers and £250,000,000 Spent!
Thank you to everyone who has helped us get this far and here’s to the next milestone on our journey together
15 May 2017
COps: The Mission of Customer Support at Monzo
Often when one thinks of customer support they think of a warehouse sized, outsourced, call centre with headsets and cubicles
20 Apr 2017
Crowdfunding in Numbers
Digging into the data behind our latest crowdfunding round.
5 Apr 2017
Welcome to Monzo Bank!
Today, we're incredibly happy to announce that our banking licence restrictions have been lifted!
31 Mar 2017
Designers’ Show and Tell
From old laptops to Penguin books, the design team share some of their everyday inspirations.
14 Mar 2017
£12 Million Later: Our Crowdfunding Pre-Registration is Closed
Pre-registration for our crowdfunding is now closed, with a total of more than £12,000,000 pledged!
10 Mar 2017
Transparent By Default
At Monzo, we aim to “default to transparency.” That means we put in place policies and practices that bring information out into the open wherever possible
9 Mar 2017
Diversity and Inclusion at Monzo
We believe diverse teams make better decisions. Here's an update on our diversity debt repayments.
28 Feb 2017
Invest in Monzo: Launching Our Crowdfunding!
Today we’re launching our £2.5 million crowdfunding round as part of our most recent investment raise of £22 million 🎉
23 Feb 2017
Announcing Our £22m Investment Round and Crowdfunding!
We're incredibly excited to announce today that we’ve agreed a new £22 million investment round!
31 Jan 2017
Fighting Financial Crime the Monzo Way
How do we plan to stay a step ahead?
13 Jan 2017
Launching the Monzo Extraordinary Ideas Board
We’re not short on ideas here at Monzo, but building a bank doesn’t happen overnight!
25 Aug 2016
Mondo is now Monzo!
Just over two months ago, we announced that we were saying goodbye to the name Mondo...
23 Jun 2016
An Update on our Name Change
Last week we announced that we’re leaving the name ‘Mondo’ behind and invited you to suggest your ideas for what we should change it to...
13 Jun 2016
Goodbye Mondo, Hello M…
As we mentioned during our recent Crowdcube campaign, our trade mark, “Mondo”, has been legally challenged...
1 Jun 2016
A Mondo Update...In 96 Seconds
As you've (probably) worked out by now, we think it's important to keep our community ...
3 Mar 2016
Fastest Crowdfunding Ever: £1 million in 96 Seconds
Today at 1pm we relaunched our crowdfunding round after overwhelming demand crashed...
29 Feb 2016
We Have Temporarily Paused our Crowdcube Round
We now have a plan that we hope is reliable and fair to everyone and have emailed everyone who...
26 Feb 2016
£1,000,000 spent through Mondo!
As of today, more than £1 million has been spent using Mondo! Thank you to everyone who...
15 Feb 2016
Invest in Mondo
We started Mondo one year ago this month with the aim of building a better bank. I’m incredibly proud...
16 Nov 2015
Leah has been with Mondo since day one and currently runs the prepaid operations...
15 Oct 2015
Meet Tracy—our Chief
In August, Tracy Abraham joined the Mondo team as Chief Marketing Officer...
8 Oct 2015
Making Our Mark
We’ve spent some time over the last few weeks talking about what Mondo stands for and...
1 Jun 2015
Welcome to Mondo!
Mondo is a new challenger bank in the UK, focussed on making your financial life easier...
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