What does it take to build a progression framework?
We've put together progression frameworks that help everyone at Monzo understand how to progress in their work – and we're making them public today.
Often when one thinks of customer support they think of a warehouse sized, outsourced, call centre with headsets and cubicles
We’ve all been there: card blocked because of suspected fraud. Now wait 7-10 days for your replacement card.
Emma from our Customer Operations team answers the most frequently asked questions about traveling abroad with Mondo...