Monzo Blog
The latest updates, stories, ideas and guides from the Monzo team.
Customer SupportWhat is economic abuse and how to spot it
Economic abuse can be hard to spot, and can happen gradually or subtly, without you even realising. Our Vulnerable Customer Manager Kate Graham explains what economic abuse looks like, and how Monzo can help.
TechnologySecurely delegating trust with digital signatures and secret storage systems
This post explains how our public key infrastructure uses a combination of different secret storage systems to implement a balance between security assurances and usability.
TechnologyProcessing payments safely at scale
We ship changes many times a day while making sure that payments are processed as expected. This blog post explores how we do this and focuses on two ideas that could be useful outside of the world of payment processing.
DataHow we validated our handling time data
We make lots of decisions based on data from customer support. We need to make sure we can trust this data. In this post, Niamh explains how her team validated the data.
Monzo US BlogMonzo Moves from Beta to Public Launch in the US!
Today, Monzo is moving out of closed beta and opening Monzo to customers across America! The wait(list) is over – if you want a Monzo account, just download the app and apply.
TechnologyKeep your phone and Monzo app up to date
Your Monzo account is more secure and you have access to all our latest features when your app and phone are up to date.
DesignMy first three months at Monzo as a Product Designer
Heldiney joined Monzo in August 2021 as a Product Designer in the Personal Banking team. Here's his early impressions!
How to Save MoneySave £667.95 in 2022 with the 1p Saving Challenge
It's a simple way to save money, and it starts by saving just 1p.
How to Save MoneyHow to save the spare change
Round up your spending to the nearest pound and put the spare change in a Pot.
How to Save MoneyHow to save money every time you tweet
If you had £1 for every time you tweet, how long would it take you to be a millionaire?
How to Save MoneyHow to save money as you run, walk or cycle
Save money as you exercise and tick off two New Years’ Resolutions in one.
TechnologyMy first 6 months at Monzo as a Backend Engineer
Bee Skerritt joined the Infrastructure squad as a backend engineer. In this post, he explains his journey to Monzo and his experience so far.
Banking and RegulationWe're extending our Open Banking gambling block
Following a pilot with Truelayer last year, we're extending our Open Banking gambling block to all UK firms.
